Troy Trombley

Authentic. Ambitious. Strategic.

Municipal and Community Relations Manager, NYSEG

Hometown: Plattsburgh, NY 

Age: 32

Education: SUNY Plattsburgh -Management BS, Info Systems and Analytics in Business Management

A born-and-raised Plattsburgh local with a degree in Management and Info Systems from SUNY Plattsburgh, Troy brings strategic thinking and authentic energy to everything he does. His mix of ambition, humor, and heart makes him a standout in both business and life. He’s living proof that bold risks and strong relationships can spark big results.

What part of your company’s culture do you value the most and why?

In the utility industry, it’s common for silos to form across departments, which can stall progress. Embracing extreme ownership means not just focusing on your own role, but stepping up to drive solutions – even when a challenge falls outside your area of expertise.

How do you strive to make an impact in your workplace or industry?

I strive to make an impact by being a connector of people, ideas, and resources to drive progress. I focus on building strong relationships, aligning goals, and facilitating clear communication. In doing so, I help create momentum on complex projects and contribute to a more unified, effective workplace. 

What important lesson have you learned in your career?

One of the most important lessons I’ve learned is that every interaction can shape future opportunities. You never know when a new connection will become valuable, so I make it a point to stay open, approachable and authentic with everyone I meet.

What is the biggest risk you have ever taken? 

The biggest risk I’ve ever taken was accepting a position at NYSEG despite having no prior experience in the utility industry. My background was in banking and customer service, so stepping into a highly technical and regulated field was a major shift.

How can the North Country improve its’ Gen IQ (Gen IQ defined as an ability to lead, market to or innovate with multi-generational workplaces and marketplace)?

To improve Gen IQ in the North Country, we need to promote the unique identity of living and working here. This is a region defined by resilience, diversity, and ambition with a strong sense of community and surprising professional opportunities.